1. Eligibility for Refunds

You may request a refund if:

• Your item is returned within 1 to 2 days from the date of delivery.

• The product is unused, unworn, and in its original packaging with all tags and accessories included.

• You provide proof of purchase (order number or receipt).

Refunds may be refused or partially approved if items are not returned in original condition.

2. Non-Refundable Items

The following items are not eligible for refunds:

• Personalized or custom-made products

• Digital products or downloadable items

• Perishable goods

• Opened hygiene or health-related products (e.g., cosmetics, undergarments)

• Gift cards

• Items marked as final sale

Please check product pages for specific notes.

3. Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or wrong item, please contact us within 1 to 2 days of delivery.

We will offer:

• A free replacement
  or

• A full refund

Please provide clear photos of the issue, packaging, and shipping label to help us process your claim quickly.

4. Refund Process

Step 1: Contact Us

To start a refund request, email us at:
📧 info@arddit.com
or call:
📞 08144449355

Include:

• Your full name

• Order number

• Reason for refund

• Photos (if damaged or incorrect item)

Step 2: Return Authorization

If applicable, we will send you:

• A return approval

• Instructions for returning the item

• A prepaid return label (if your store provides free return shipping)

Step 3: Inspection & Approval

Once your return is received, we will inspect it and notify you whether your refund has been approved or rejected.

5. Refund Timeline

Approved refunds will be issued to your original method of payment within  5–10 business days.

Please note:

• Original shipping fees are non-refundable (unless the item arrived damaged or incorrect).

• Processing time may vary depending on your bank or payment provider.

6. Late or Missing Refunds

If you haven’t received your refund:

1. Check with your bank or payment provider.

2. Contact your credit card company—it may take extra time to post.

3. If you still need help, contact us at info@arddit.com.

7. Partial Refunds

In certain situations, only partial refunds may be granted, such as:

• Items returned with signs of use

• Missing accessories or packaging

• Items returned after the eligible window (if accepted at our discretion)

8. Exchanges (Optional)

If you prefer an exchange instead of a refund (for size, color, or product issues), we are happy to help—subject to product availability.

9. Contact Us

If you have questions about this Refund Policy, contact our support team:

📧 info@arddit.com
📞 08144449355